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asulines_thumb Jobot Coffee announces partnership with Taylor Place Starbucks, changes name to ‘Jo-Bucks’

Jobot Coffee and Diner announced plans to move into ASU’s Taylor Place Starbucks.
Read story UPDATE 4/1

asulines_thumb Developers: Triangle Records Building was ‘alternative construction’
Community members were enraged by the partial demolition of the Triangles Records and Tapes building. Read story UPDATE 4/1

shipping_thumb USGD president accuses administration of wiretapping in unopposed election
The accusations come during an election in which Dangremond had no opponent. Read story UPDATE 4/1

RYANBOYD_thumb Breitbart co-founder Steve Bannon headlines Must See Monday
Bannon will be joining the Cronkite School for the 2017-2018 school year as an ethics professor. Read story UPDATE 4/1

 
jobot_thumb Central Avenue to be converted into bike lane
Phoenix is taking steps to make the streets more bike friendly. Read story UPDATE 4/1

sataniccityhall_thumb Reconstructed: March Sadness Reconstructed is a podcast that isolates and divides the community.
Read story UPDATE 4/1

vintage_thumb Downtown Angels: C.I.R.C.U.S. helps clowns, entertainers downtown
Nonprofit supports clowns’ self-esteem in the face of declining public opinion. Read story UPDATE 10/31

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  4. top 10 call center outsourcing companies in 2023 if you re looking to improve customer experience
    or optimize your operations it s worth considering options beyond your own company today outsourcing customer support to one
    of the top call center written by alexei piskunov wednesday apr 05 table of contents if
    you re looking to improve customer experience or optimize your operations it s worth considering options beyond
    your own company today outsourcing customer support to one of the top
    call center outsourcing companies is definitely
    a smart business decision if you want to avoid all trials and tribulations of running an in-house call center this solution can be a budget-friendly way to handle customer concerns while significantly
    improving the level of customer satisfaction let s have a
    look at those bpo companies that take the top positions in the
    industry discuss what makes them stand out and go
    through the main tips for choosing the right
    call center why outsourcing a call center creating a positive customer experience is
    the main priority for most companies with so many competitors offering similar products
    and services in today s marketplace it can be challenging for any particular organization to stand out and attract new customers additionally
    modern customers are ready to pay more if they receive an outstanding
    experience offering excellent customer support services can give a business an edge over competitors by boosting customer retention and generating positive reviews
    ultimately driving profits conversely a poor customer experience can lead to customer loss
    and negative reviews which can harm a business choosing the best call centers for your business guarantees increased customer satisfaction streamlined
    operations and enhanced growth making it a crucial factor in achieving
    success in today s competitive market us call
    center outsourcing companies top list 1 helpware helpware is a leading customer support provider with headquarters based
    in the usa with call centers spread across four
    continents the core areas of expertise include a wide range of bpo services such as omnichannel customer support technical support it support content moderation data annotation data entry helpdesk
    back-office support etc since helpware positions itself as a
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    there are companies of different sizes among the clientele ranging from
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    needs of employees are the main priority and it shows in their work as they provide exceptional
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    dedicated agents offering exceptional expertise in all
    kinds of customer support tailoring packages to cater to the
    specific needs of different businesses 2 xact xact is a
    highly flexible outsourced call center based in orlando florida
    catering to businesses of different sizes they specialize in providing technical support and customer support services to businesses
    operating across diverse industries including property
    management e-commerce tourism healthcare hospitality and fintech xact has partnered
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    automatic transfer switches ats which seamlessly switch to an alternate power source
    during power outages 3 wing assistant the wing assistant is revolutionizing the process of recruiting remote workers on a global
    scale this innovative outsourced call center provides a fully-managed virtual assistant experience that helps entrepreneurs and
    small and medium-sized businesses scale by delegating laborious and time-consuming tasks to
    dedicated customer service professionals for a fixed monthly cost they
    offer outbound call center outsource solutions that are affordable and enable businesses to level up and enhance their customer service and technical support and boost their sales pros a dedicated client success manager to assist you in achieving your unique business goals and overcoming challenges a diverse range of managed outsourcing services including back-office
    support and staffing solutions with great potential in addition to call
    centers 4 triniter triniter is a renowned figure in the bpo industry with a global presence spanning
    the united states the philippines and india this american call center has established
    itself as the preferred outsourcing provider for inbound and outbound
    call center solutions sought after by major corporations pros a decade-long track record of providing customer
    support across more than 30 domains 24 7 customer support with an impressive 98
    9 positive feedback rate 5 tmp direct for over 34 years tmp has
    been providing bpo services advocating for clients brands and
    ensuring excellence through its team with a global presence tmp direct manages connections and relationships across various industries they offer custom end-to-end solutions including crm tools it infrastructure fulfillment and telecom platforms
    adapting to the evolving cx landscape they handle various communication channels from inbound and outbound calls and chats
    to social media and personalized correspondence pros providing an in-house it development team that eliminates the need for multiple vendors 6 answerforce this is proud of being on the list of five star
    call centers providing a range of professional call and chat answering services virtual reception services
    appointment scheduling and more answerforce has experienced
    call center agents at its disposal that are available round-the-clock to handle inbound and outbound
    calls and live chat support and conduct customer surveys in a
    professional manner this american call center works mainly with small
    and middle businesses covering such industries as home
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    specific needs of clients within particular industries which allows answerforce to provide highly
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    with the client s workflow software this enables businesses to manage their customer interactions
    efficiently without having to switch between multiple platforms 7 fusion bpo services fusion bpo services group is a company with huge experience more than 33 years in the industry and offers voice services and other solutions to more than 250 businesses worldwide however what makes this
    provider stand out is its unique locations in addition to popular bpo
    destinations like the united states india and the philippines the
    company has offices in pretty exotic countries like el salvador jamaica morocco and colombia with
    22 locations in 10 countries fusion is capable of delivering call center services in over 40 languages pros by strategically
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    it a diverse workforce and multilingual capabilities enable them to provide support in various languages making
    their services accessible to a wide range of customers the outsourced customer service of
    this provider is reasonably priced that varies depending on the expected amount of calls and service level you may require 8 supportyourapp supportyourapp is an outsourced customer support
    company with a multinational team that provides inbound and outbound services and back-office customer
    support for innovative software and hardware companies they have received numerous awards for providing exceptional customer
    experiences but their commitment to quality and security is paramount supportyourapp is pci dss
    compliant and adheres to the general data protection regulation gdpr pros ensuring
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    great care in protecting sensitive information and clients can trust
    that their data is safe streamlining the integration process with the help
    of their dedicated integration department providing their clients with a crm solution that integrates
    incoming calls chats and emails into one system and implementing ai solutions to the chats which
    many small businesses find appealing 9 vcall global vcall global is a provider of innovative service solutions to different businesses
    across various industries they offer a range of services
    including customer service tech support back-office solutions interactive voice
    response ivr services telecom billing solutions and software
    development solutions using advanced technology and infrastructure they offer common services through multiple channels vcall global is
    the preferred choice for businesses seeking a perfect blend of flexibility and quality in their services pros adhering to turnaround times
    ensuring that clients receive their services in a timely and efficient manner empowering their call centers with a robust cisco network which enables vcall global to offer seamless uninterrupted service to
    clients regardless of their location or the complexity
    of their needs providing enhanced security features that protect client data and information ensuring that their
    privacy is always maintained 10 call masters bpo the company provides
    inbound and outbound call center services as well as remote administrative solutions such as data entry appointment setting reservation services etc their
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    expertise and dedication they can help businesses resolve customer queries acquire leads and enhance administrative
    business processes too pros enabling businesses to easily scale up or down based
    on demand and their remote employees to work in split
    shifts due to their cloud-based virtual call

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